Refund policy
At PartyGamesHub, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day free return and refund policy.
Returns
You have 30 days from the date of delivery to request a return. To be eligible:
- Items must be unused and in original packaging
- Items must be in the same condition as received
- Proof of purchase is required
Return Process
To initiate a return, please contact us at support@partygameshub.site with your order number and reason for return. Our team will provide instructions.
Refunds
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Processing time: 5–10 business days
Exchanges
We only replace items if they are defective or damaged. Contact us for assistance.
Non-Returnable Items
Certain items may not be eligible for return (e.g., used products or items not in original condition).